FAQs


We have tried to answer our most frequently asked questions (FAQs) below. However if you have a question that we did not answer on this page please feel free to email us at info@originalpopcornhouse.com.

Health and Allergy

No! We use nuts in our facility and in many of our recipes. If you have a nut allergy we highly suggest that you do not consume our products as we cannot guarantee cross-contamination of our products.

Yes! Our popcorn is non-GMO and Gluten Free.

Yes some of them are Gluten Free. Please contact us at info@originalpopcornhouse.com to confirm if an item is Gluten Free prior to your purchase.

Yes! Most of our Classic, Premium, and Speciality flavors contain dairy products. Please contact us at info@originalpopcornhouse.com to inquire about non-dairy flavors.

The Original Popcorn House is not certified Kosher. Several of our flavors contain 100% certified kosher products, however some do not.

General

We change our flavors frequently, however we have our signature flavors that you can purchase year round. We have provided a list of all of our flavors on our website. You can order any of our special order flavors for a minimum of 5 gallons of each flavor/color.

Yes! We are happy to fill special request orders. We do have a 5-gallon minimum on any specially created order. Please email us at orders@originalpopcornhouse.com to request the special flavor and color (candy style only) you desire.

Based on a 2 cup per person consumption a 6.5-gallon tin will serve 50 people. The 3.5-gallon tin will serve approximately 28 people. The 2-gallon tin will serve approximately 16 people. Our 1-gallon tin serves approximately 8, but we think it’s perfect for 1. (Our suggestion is to purchase your own tin so you get to eat as much as you want!)

We highly recommend that if you are planning to ship any of our specialty chocolate flavors or premium candy flavors then cold packing is a must. We cannot guarantee your popcorn remains fresh without cold packing. Cold packing requires additional shipping charges. Please contact us at: orders@originalpopcornhouse.com to discuss additional delivery options and charges. Your satisfaction and happiness is our highest priority.

The Original Popcorn House pops all of our popcorn fresh for each order we fill. We recommend that you consume your popcorn with 7-10 days after opening. We also recommend that you keep your Popcorn sealed in an airtight container that is away from, sunlight, heat and humidity. Do not refrigerate, microwave or freeze your popcorn.

Shipping and Delivery

Yes locally and we ship anywhere in the US and Canada. We will deliver from Swinton to A1A and North of 1st street to South of 4th or Lake Ida. We offer Beach deliveries and hotel deliveries daily! Contact us at info@originalpopcornhouse.com for our delivery locations, times, and frequency or visit our Hotel/Beach delivery tab.

Yes! Please see our shop tab to order and ship online anywhere in the United States.

No! We only ship products M-F. (Holiday’s excluded)

No! All orders are delivered Mon.-Fri. (holidays excluded)
US orders placed today will be ready to ship within 48 hours. Delivery arrival is determined based on the date of the shipment and the location it is going to. Ground shipping delivery dates are not guaranteed. If you want your popcorn gift to arrive on a specific date (weekdays only) select 2nd day or Next Day air shipping. For example: If you place an order for NEXT DAY AIR delivery on a Friday your recipient will not receive it until Tuesday. It takes us approximately 24-48 hours to prepare your order fresh from our kitchen before we ship. This guarantees our product will arrive fresh every time.

Yes! Additional shipping charges are required. All orders are shipped 2nd day air. Please allow 2-5 days from date your order is shipped from our Delray Beach, FL location.

Yes we ship to Canada. UPS Rates are higher to ship to Canada than domestic rates.

We highly recommend someone is home to receive and sign for the popcorn. We strongly discourage popcorn exposed to the elements for any length of time after delivery. If your package can be delivered to a work address we suggest you ship there. This will avoid re-delivery attempts and exposure to the outside. Our orders are shipped without the need for a signature, but we suggest someone be home. UPS will leave the item at the door if no one is home. Please notify your recipient to be on the look out for the most delicious package delivery they will ever receive. Neither the Original Popcorn house nor the shipping company calls the recipient prior to shipping.

Yes! During the check out process, Please check the box for “Gift Message.” All gift messages will be on an Original Popcorn House branded card.

No! UPS must have a physical address. Due to the inability to track the order we do not ship to A.P.O box or F.P.O.

Corporate and Special Events

Yes! Please see our events tab on this site for the details. You may email us at: events@originalpopcornhouse.com with your questions and requests. Please provide the best way for us to contact you regarding your event in your email. We will contact you within 24 hours of receiving your email. See special Occasions/Corporate tab.

We suggest a minimum of 4-6 weeks. This will allow us time to for you to decide on your flavor(s), color theme, table scape design, and any personalized labels and bags that you may require. The more elaborate your party the longer that lead-time is needed. (We want your popcorn offering to make the party “pop”!)

Yes! We have corporate programs available. Please click on the events tab for our corporate gift ideas and details. Please email us at: events@originalpopcornhouse.com with additional questions and requests. We will contact you within 24 hours of receiving your email.

Yes! Please contact us at sales@originalpopcornhouse.com

Yes! We are happy to support our local community. Please contact us sales@originalpopcornhouse.com

No. The Original Popcorn House is not currently a franchise, however we are set up for franchising. If you are interested in franchising a location please call 561-865-7300. We are proud to be a local family owned and operated gourmet popcorn house in the City of Delray Beach. We currently have one location in Downtown Delray Beach, FL just off the “famous Atlantic Avenue.”